Despite stringent controls I've found that I've been sent oak gall instead of lodhra bark by the manufacturer. This mistake will have occured because they insist that I use Trade Names rather than the plant name!
If you've found that your lodhra bark gives a pale cream colour instead of the lovely orange, please let me know and I'll replace it free of charge and post free.
If you're not sure which is which a rather crude description of lodhra bark is that the extract looks like brown sweepings from the floor while oak gall looks like a yellow brown powder.
I'm so sorry this has happened and will ensure that it doesn't happen again.
Best wishes
Alison
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